⏳ According to current regulations, the electricity grid company has up to 90 days to start sending us hourly data, but it usually happens much faster than that. The estimated date for when your hourly data will be ready is based on previous cases. However, since the process at the grid company is manual, the time it takes to receive the measurements can vary. Our support team will regularly send reminders to your grid company until your data is available in the app.
🚀 If you'd like to speed up the process, we recommend reaching out to your grid company and asking them to send the hourly data. This tends to expedite the process!
🔍 If you're curious about how fast electricity grid companies are at sharing data, you can read more about it here!