All Collections
Billing 💰
Questions & answers connected to your invoicing.
16 articles
I accidentally paid my invoice twice, what happens now?
Understanding your invoiceDescription of invoicing regarding electricity trade and network charges.
Where can I find my invoice?
How is the average price I see on the invoice calculated?
Why am I billed an average price?
I want to switch to Autogiro /e-invoice - how do I change it?
Why are there so many different invoice lines on my invoice? What do they mean?
Why do I receive two invoices? (network company & electricity company)
Why have I been billed for incorrect consumption? (Estimated consumption)
I have received debt collection from Svea debt collection, what do I do now?
Why have I received a reminder/collection?
What is included in Greenely's cost price?
Changes regarding invoicing
The Spot Price - What happens when it is negative?
I have received a payment voucher that I don't want to/cannot redeem, what do I do?
I cant open my invoice?