7 articles
When monthly/hourly data will be availableA brief summary of when you can expect the data to be available
Why do I have exactly the same consumption yesterday as for the same day a week earlier? And why does it update to a different value later in the day?
I still haven't received my data in the app since my contract started, why?
I had data before, why am I missing data since a few days ago?Why am I missing data in the app since a few days ago?
How can I get my consumption data / hourly values? (Export data)
Why don't I see 15-minute values in the app?Do you have a meter that is compatible with 15-minute intervals but only see hourly values in the app? Here we explain why.
Changes regarding 15-minute settlement periodStarting November 1, 2023, hourly readings will be removed and replaced with 15-minute readings.